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Welcome to EC Credit Control

We are a specialist credit management agency, created for businesses just like yours.

Debt resolution is our core service, and the recovery of your unpaid accounts is our top priority.

We work hard to improve businesses’ cash flow and also provide a range of other solutions to help protect your bottom line. Have a look through what we provide and when you need us, our friendly team is only a phone call or email away.

What protection do you need for your business?

Many business owners have shared similar stories where their cash flow has been impacted. If scenarios such as these affect you, the good news is, we can help.

Debt Resolution

What changes are you seeing in your client’s payment behaviour? Have you been spending too much time chasing slow payers? How would you like that time back to spend on what’s important? We can help make that happen. >>>

Terms & Conditions

When your customer defaults on payment, are you covered? Do you have Terms that stipulate how and when you need to be paid and any variations that may occur? We can implement/ update your terms to help protect you from loss of profit. >>>

Securing your assets

Do you hire out or have your unsecured equipment on your client’s site? How would you be impacted if a client went into liquidation? We can set you up as a secured creditor and update your terms to safeguard your goods and assets. >>>

Privacy solutions

If a privacy breach were to happen, do you know what you need to do? If you collect customers’ personal information or have a website that does, we can put systems in place to make you compliant with NZ legislation. >>>

Credit Reporting

Are you supplying goods and services or loan facilities to other businesses/people? Do you know their risk profile or if they have the ability to pay you? We can give you access to consumer and business credit reports so you are better informed. >>>

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Load your debts immediately

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Why EC Credit Control?

We've been helping businesses a long time.

We have been in operation since the late 80s? We make it easy to set your business up for success.

Our company values are really important to us.

Our purpose is to 'improve the financial well-being of our customers'. We care deeply about customer experience and do everything that we can to help you get paid.

We've got New Zealand covered.

No matter where you are based, our team can help. You tell us where you want your business to go and we'll talk through what protection you need to achieve those goals.

See what our clients are saying:

      EXCELLENT  
   Based on 227 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Nicky Hughes 
 1 November 2026
 
 
 Trustindex verifies that the original source of the review is Google. EC Credit are excellent at assisting in debt collection.  They are organised and efficient.  The team understand the best way to work with individuals and businesses to obtain results.  T=EC have access to the best legal support needed to navigate the tricky work of statements of claims, statutory demands and other legal tools.  I have worked with other providers and can confirm the results from EC are better.  In one recent case we secured a 100% recovery of monies owed.
  
 
      Posted on Google  
   
   Jess Browne 
 1 November 2026
 
 
 Trustindex verifies that the original source of the review is Google. Very efficient, quick response. proactive. Excellent communication and support.
  
 
      Posted on Google  
   
   Jamie Pohl 
 16 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. EC Credit Control have been fantastic to work with. They made updating our Terms of Trade a smooth and straightforward process, and their team has been responsive and helpful every step of the way. Highly recommend their services.
  
 
      Posted on Google  
   
   Voiptel Business 
 7 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. Implementing any new system can be challenging. Changing our terms and conditions was pretty much painless with Tony. He came in to assist with the Xero and Workflowmax integration and didn't leave until we had it working. The only thing I would like to suggest is you sort out Tony's outgoing calling ID so that it doesn't look like he is in Hawkes Bay. This is something we do and can assist you with.
  
 
      Posted on Google  
   
   Sam Bennett 
 5 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. They have helped us from when we started our plumbing business.
Very helpful along the way.
Ascend Plumbing
  
 
      Posted on Google  
   
   Keith Tarsau 
 28 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Great team, great communication and great results. Thank you so much for your help!
  
 
      Posted on Google  
   
   Alicia Mander 
 26 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. I've used EC Credit Control for a number of years across several different companies and have consistently had a positive experience. They provided a comprehensive set of Terms of Trade that were practical, well-structured, and easy to implement within our business.

A particular mention goes to Shaun Irvin, who was excellent to deal with throughout the process. His communication was prompt, professional, and clear, making the entire engagement straightforward and efficient.

Based on my experience, EC Credit Control delivers a reliable service backed by knowledgeable staff who genuinely understand the needs of New Zealand businesses. I would happily recommend them to any organisation looking for credit management support, documentation, or advice.
  
 
      Posted on Google  
   
   Doug Vause 
 24 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. I am very happy to endorse the work and accomplishments of our experience with EC Credit Control. The initial sales connections were collegial and constructive as they guided us through the process, never rushing and letting us set the pace. Ordinarily, we don't incur bad debts, but a client had problems processing our payments due to an internal systems problem, and we needed help. Once engaged, EC Credit Control were very effective, with a very quick payment from our client. Evidently, they treated our client with courtesy and respect, and we maintain positive relations with our client. Well done, thank you.
  
 
      Posted on Google  
   
   NZFADE 
 19 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. Brilliant company, had a debt sorted within a week, that had taken a month on my end to sort. Thank you.
  
 
  
  
 
    Verified by Trustindex  Trustindex verified that these reviews were published on EC Credit Control (NZ) Ltd's Google Business Profile. Learn more