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Home » Changes to the Fair Trading Act

Make sure your Terms and Conditions of Trade are compliant.

The Fair Trading Amendment Act 2021 places new obligations on businesses and provides new protections for consumers and small businesses.  

The Act prevents the use of unfair contract terms in standard form small trade contracts.

Businesses need to ensure that their business-to-business contracts are compliant with the changes.

If a business is deemed uncompliant by a Court it could be prosecuted and fined up to $600,000 – a situation none of us wants to be in.

If you haven't reviewed your Terms and Conditions of Trade post-26-August 2022, we strongly suggest you review them to ensure you are complaint.

Changes to the Fair Trading Act.

Thank you to the New Zealand Commerce Commission for this information and these video resources.

What contracts does this affect?

A contract is subject to the unfair contract terms regime if it is:

• in a standard form; A standard form contract is one where the parties have not negotiated the terms of the contract in a substantial way. This includes template-based contracts.
• a trade contract; A trade contract is a business-to-business contract where both parties are involved in trade.
• a small contract. A contract is a small contract where the trading relationship has an annual value of less than NZD$250,000 including GST at the time the trading relationship began.
The types of contracts that may be captured by the Amendment Act include terms of trade and independent contractor agreements.

What is the definition of an unfair contract term?

An unfair contract term is a term that:

• creates an imbalance between the rights and the obligations of the parties;
• is unnecessary to protect the legitimate interests of the party who would benefit from the term; and
• causes detriment to one of the parties if applied, enforced or relied upon.

Generally, a term in a standard form contract will be unfair if it favours one party and puts them at an unfair disadvantage by creating a significant imbalance.

A Court cannot determine a term to be unfair if the term:

• defines the main subject matter of the contract;
• sets the upfront price payable under the contract; or
• is required or expressly permitted by any Act.

A Court must consider the transparency of a term and the contract as a whole when deciding if a term is unfair, along with any additional factors the Court considers relevant.

If a Court declares a term to be unfair, it must either be remedied or removed. It cannot be applied, enforced or relied upon. If a business does not address the unfair contract term, it may face a fine of up to $200,000 for an individual or $600,000 for a body corporate.

The Amendment Act is based on Australia's unfair contract terms regime.

Many of our Australian clients were affected in 2016. Here are some of the terms that were deemed unfair.

• a term that effectively permits one party (but not the other party) to avoid or limit the performance of the contract;
• a term that allows one party to terminate the contract;
• a term that penalises one party for breach or termination of the contract;
• a term that allows one party to vary the terms of the contract;
• a term that allows one party to renew or not renew the contract;
• a term that allows one party to vary the upfront price payable under the contract without the right of another party to terminate the contract;
• a term that allows one party unilaterally to vary the characteristics of the goods or service to be supplied, or the interest in land to be sold or granted, or the financial goods or services to be supplied under the contract;
• a term that allows one party unilaterally to determine whether the contract has been breached or to interpret its meaning;
• a term that limits one party’s vicarious liability for its agents;
• a term that allows one party to assign the contract to the detriment of another party without that party’s
consent;
• a term that limits one party’s right to sue another party;
• a term that limits the evidence one party can present if taking legal action; and
• a term that imposes the burden of proof on one party.

What is unconscionable conduct?

The Amendment Act also prohibits traders from behaving unconscionably, whether as a one off event or a sustained pattern of behaviour. ‘Unconscionable conduct’ is not defined, but includes the following non-exhaustive factors:
• the bargaining power of the trader;
• whether the parties acted in good faith;
• whether the affected person was reasonably able to protect their own interest; or
• whether there was undue influence.

If a company is found to have acted unconscionably it could face a fine of up to $600,000, or $200,000 for an individual.

Guidance for businesses and consumers about the changes.

Videos and guidance

Why Terms and Conditions matter
Top tips for writing Terms and Conditions
When a customer breaks an agreement
Changing the terms of an agreement
Cancelling a contract: when and how
Subscriptions and automatic rollovers