When you work with EC Credit Control, you have our team of experts at your disposal. Over the 30+ years, we’ve been in the business, we have been perfecting our debt recovery and total credit management process to bring you results, time and time again.
Our team of New Zealand-based professionals are focused on helping you enjoy healthy cash flow, which is essential to every successful business.
Trusted by over 30,000 businesses throughout Australasia.
We provide support to a wide variety of businesses, from small business debt recovery to large corporates. Whether you’re a team of one or a team of 20, we give every client the same level of care
Our online portal makes it easy and gives you the power to load, track and collect debts with ease.
We will review the details of your debt, undertake searches on various databases and append any information to put us in a stronger position from the outset.
The debt collection process begins. We utilise multiple communication channels to make contact as quickly as possible.
We invoice you a debt load fee per debt loaded at the end of the month. A debt can be made up for multiple invoices.
We charge commission on every dollar collected. No commission is charged until your debt is collected.
Your cash flow has been attended to, and your valuable time has been saved.
Now has never been a better time. Log-in or sign up today.
We work on a no collection, no commission cost structure.
The only up-front cost to you is the debt-load fee of $50 (excluding GST).
Commission is charged to you based on the total payment received or arranged for recovery.
This is regardless of whether any recovery costs involved are collected.
Our commission charges (excluding GST) are as follows:
25% on the first $10,000.00
15% on the next $10,000.00
5% over $20,000.00
If they haven’t paid in 90 days, do load your debt for collection as soon as possible. To discuss your specific needs, get in touch.
This depends on many factors and is therefore different case by case. We have collected within 24 hours in previous cases.
Yes, this has a positive impact on reaching a quick resolution.
No, but please get in touch if there are special circumstances.
If you have comprehensive Terms and Conditions of Trade, you can often recover these costs from your customer. Contact us to see if this is possible.
Absolutely. We have Business Support Specialists throughout the country who in most instances can meet you in person or via our virtual meeting room. Click on ‘Contact>Locations’ in the top menu to find your local representative.
Fill in the form and we will get in touch as soon as possible.
EXCELLENT Based on 164 reviews Rowan Meade10 March 2025Trustindex verifies that the original source of the review is Google. Shona at EC Credit Control was excellent. She gave me fantastic advice, and was great at communicating with me quickly. Highly recommend their services if you need someone to collect a debt for your business. Mr Lift Accounts10 March 2025Trustindex verifies that the original source of the review is Google. Fantastic professional service I highly recommend G J7 March 2025Trustindex verifies that the original source of the review is Google. Great company to deal with Keith Tarsau19 February 2025Trustindex verifies that the original source of the review is Google. Great team, great communication and great results. Thank you so much for your help! Issy Lu13 February 2025Trustindex verifies that the original source of the review is Google. We are fortunate to have Toni as our credit consultant. He is exceptionally professional, patient, and consistently takes the time to explain complex concepts in a clear and understandable way. His support has been invaluable to our team. Carl Barakat16 January 2025Trustindex verifies that the original source of the review is Google. Great to work with, makes everything super clear and easy to implement Vinu Deodas17 December 2024Trustindex verifies that the original source of the review is Google. easily available and acceptable level of communication which is hard these days. Precision Profile26 November 2024Trustindex verifies that the original source of the review is Google. EC Credit Control has been excellent, and Colin has been super helpful in tuning our Terms of Trade to suit our business. We could not have done it without him! J.D. Pretorius14 November 2024Trustindex verifies that the original source of the review is Google. Thank you for great service and amazing support.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Our business is NZ owned.
EC Credit Control (NZ) Ltd
Find out how to set up a sound cash flow and invoicing policy for your business and your team, with our FREE Debt Management Guide.