Our technology focus makes us dedicated to using the best and most effective systems. What does that mean for you? You receive the highest levels of service throughout your journey.
We’ve worked hard to remove barriers so loading debts is easy. Our specialist debt collection software is one of the most responsive packages in the industry.
Not only that, if you’re out and about and want to check the status of a payment, our hub is mobile-friendly.
Our online portal for debtors makes payment a simple process. Its intuitive design also ensures navigation is quick and easy.
Focus is our in-house software that predicts a person’s debtor score. A best in business model that uses algorithms and leverages from other APIs.
We have improved efficiency within our inbound and outbound call teams through the use of ‘Predictive Dialler’.
As a result, this technology helps us to develop a pre-set strategy and gain better results.
Our security standards rival that of banks and government departments. We are independently tested and reviewed on an annual basis. In addition, we go through robust and automated monthly testing. Equally important, we have privacy policies in place to ensure our client’s information is protected.
We use data insights to get the best possible outcomes for our clients.
Personal demographics, our Focus debtor score, and a person’s previous behaviours all help to formulate our resolution strategy.
Our friendly Customer Service team are available to talk you through what you need.
Call us today at 0800 324 768 or fill in the form and we will get in touch as soon as possible.
EXCELLENT Based on 164 reviews Rowan Meade10 March 2025Trustindex verifies that the original source of the review is Google. Shona at EC Credit Control was excellent. She gave me fantastic advice, and was great at communicating with me quickly. Highly recommend their services if you need someone to collect a debt for your business. Mr Lift Accounts10 March 2025Trustindex verifies that the original source of the review is Google. Fantastic professional service I highly recommend G J7 March 2025Trustindex verifies that the original source of the review is Google. Great company to deal with Keith Tarsau19 February 2025Trustindex verifies that the original source of the review is Google. Great team, great communication and great results. Thank you so much for your help! Issy Lu13 February 2025Trustindex verifies that the original source of the review is Google. We are fortunate to have Toni as our credit consultant. He is exceptionally professional, patient, and consistently takes the time to explain complex concepts in a clear and understandable way. His support has been invaluable to our team. Carl Barakat16 January 2025Trustindex verifies that the original source of the review is Google. Great to work with, makes everything super clear and easy to implement Vinu Deodas17 December 2024Trustindex verifies that the original source of the review is Google. easily available and acceptable level of communication which is hard these days. Precision Profile26 November 2024Trustindex verifies that the original source of the review is Google. EC Credit Control has been excellent, and Colin has been super helpful in tuning our Terms of Trade to suit our business. We could not have done it without him! J.D. Pretorius14 November 2024Trustindex verifies that the original source of the review is Google. Thank you for great service and amazing support.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Our business is NZ owned.
EC Credit Control (NZ) Ltd